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Shipping & Delivery

Free shipping

We are glad to bring our customers great value and service.   That’s why we provide free shipping from our warehouses by ePacket or EMS and in USA by USPS

We work with suppliers around the world to source high-quality products. Our suppliers typically ship items within one to five days of receiving an order.   From that point, it takes about 10-30 days for items to arrive

Please allow 5-8 weeks for delivery where circumstances beyond our control such as customs holds, natural disasters, country regulations etc

As soon as your product ships, you’ll receive a tracking number (of applicable) that will let you keep tabs of where your order is at all times

Shipping to over 200 countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.   There are also some locations that shipping times may take longer

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country

Shipping time

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Other Countries 15-45  Business days

Maximum estimated delivery time – 45 business days

*This doesn’t include our 2-5 day processing time

Note:  Generally your order will be shipped within 1-2 days.    For most countries, such as USA, RU, AU, NZ and most EU countries,  customers will receive it in 10-30 days.   But for some remote countries, such as Brazil, Mexico and Chile, delivery time is about 30-60 days.  If u prefer fast delivery, this can be arranged at extra cost.  Sorry for any inconvenience this may cause

Shipping multiple items

Depending on the products that were ordered and where it is currently manufactured and stored, different items may be sent from different warehouses.  We do this to ensure a faster and more efficient delivery time to you

Please do not panic if you have ordered 3 items and only 2 have been delivered.   The other one will be on its way!

Tracking information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping

If you have any other questions, please contact us and we will do our best to help you out

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