Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Other Countries |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Young Years Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://youngyearsonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@youngyearsonline.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@youngyearsonline.com
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Thanks for the the safety plugs. Perfect!
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
Great price for set of 6, Fit perfectly in my sockets
The product corresponds to the description. Everything is fine. Came just right. 29.01sent, 03.03came. Good protection for children from rubber bands. Asked the store to put the price less, he did, complied with the request. Thanks to the seller.
Excellent protection for sockets. Without a key, it does not work. Delivered to Belarus in 36 days.
Great product Thank you very much!
Thankfully, this store offers best safety plugs
It was about a month. Packed simply in a package. Quality is average, suitable for euro outlets, in the usual will not work, because. Does not hold in them.
Very good plugs. Delivery is very fast. Thank you store!
The plugs reached Omsk for 2 months. The quality is good, the sockets are included. No different from the plugs that bought before in Leroy for 130 rubles./set of 5 plugs + key. In the photo, where in the hand there are 2 plugs, to the left of Leroy.
The plugs went for a long time. But the quality was pleasant. Sit tight, without a key to get problematic.
Ordered 29.11 came the goods 02. 01. I think so long because of the holidays. everything is neatly done. the protection lasted a day, so during this time it gradually climbed from the outlet. times 4 corrected. it gets out in such a way that touching it falls out. so you need to constantly monitor (
Normal blockers, came 6 pieces + key, as stated. They hold well, especially my home sockets are deep, and to pull out the lock even with small and tenacious children's handles is problematic. From more flat sockets, I think it can be quite simple, but I have nothing to check on, so I can not say anything. The Blue part is easily removed, but the practical load it still does not carry. It can be immediately obtained, especially if the child likes to pull in the mouth foreign objects. Delivery to Minsk took a little more than two months, the store extended the protection at my request. The blockers came in a transparent bag and a mail bag with air bubble film. The parcel was tracked partially. The blockers perform their function, so I will not lower the score for long delivery.
Excellent protection for sockets. Very strong. Quality is good. In the outlet sits firmly, without a key not to pull out. I definitely saw such in our city, with a discount of 250R. Delivery is fast.